Apple is aware of the issue and has stated that a fix is in the works and will be released soon. This issue only affects the 2nd and 3rd generation Apple TV and has surfaced after the recent software update.

The 2nd and 3rd gen Apple TV don’t run on tvOS software, which is why Apple is taking longer to provide a fix. Apple recently phased out the 3rd gen Apple TV as well, and stated that they’re going to focus on tvOS and newer models.

Apple TV Issue: No Channels or Apps on 2nd and 3rd gen Apple TV

Several reports on Reddit and other forums point out to the Apple TV issue. Users were thrown out of apps such as Netflix, Hulu, HBO, etc and taken to a Home page with only three apps.

Some have even reported that their Apple TV screen just blinked and all the apps disappeared. Only the Computers, Music and Settings app were available.

Trying to restart the device, unplug and plug it back again, and even restoring the software hasn’t fixed the problem.

Apparently, there was an Apple TV update for the 2nd and 3rd gen models that was released on the first of November. This is what caused the problem for several users, although most of them haven’t had any issues with their Apple TV.

Fix for No Apps or Channels

Some users have been successful in getting rid of the problem by changing DNS settings. Others were temporarily able to fix it by changing the region. But mostly, users trying to restart, reset, reset the router, restore software, and unplug and plug the Apple TV again, haven’t been able to fix it.

According to a Reddit thread, an Apple representative asked users to keep restarting their device every hour or so to check for an update. This new update should fix the problem.

There’s no ETA on the update, but keep checking to see if there was any update or if there’s a new one. You can open the Settings app and check if any new updates are available.

Have you been facing this Apple TV issue on your 2nd or 3rd gen model? If so, keep checking for new software updates. 

The post Apple TV Issue: 2nd and 3rd Gen Apple TV Not Showing Apps appeared first on Apple TV Hacks.

One of the most discussed bugs with Netflix on Apple TV popped up this March, when Dolby Digital 5.1 audio output suddenly stopped working, after the Apple TV 6.1 update. It ruined the whole Netflix experience for many, because the speakers are returning only stereo audio which beats the whole purpose of the multi-speaker setup.

With the 6.1.1 update, Netflix claimed to have fixed the bug and DD 5.1 started working for most subscribers. A few days later, however, it broke again without any apparent reason or update. Many users claim to have contacted both Apple and Netflix only to receive vague answers and blames on each other.

If you’re one of the affected, here’s some good news.

Folks at 9to5Mac, after multiple emails on the issue, have finally received an official reply. In the mail, Netflix has acknowledged the problem and confirmed that they’re working on a fix.

We are aware of the issue and are working to deploy a fix. […] We hope to have the fix out soon, but I can’t commit to a date. We have put a workaround in place that will playback titles in stereo instead of Dolby Digital 5.1.

Two months sounds a little too long for Netflix to come up with a fix, or at least to acknowledge what seems to be a minor, but annoying bug. Anyway, it is comforting that the media giant is doing something in this regard. Though we don’t have an exact date for the fix, users can surely ready their ears to feel that surround sound again.

Be sure to follow Apple TV Hacks on Facebook, Twitter and Google+ for all the latest Apple TV-related news.

The post Netflix working on a fix for Dolby Digital 5.1 issue on Apple TV appeared first on Apple TV Hacks.

Yesterday’s Apple TV update broke the awesome PlexConnect hack that allowed a fully-functional Plex client on non-jailbroken Apple TV 2 and Apple TV 3. It seems that Apple fixed the Trailer app vulnerability. According to Cult of Mac:

Apparently, the reason PlexConnect worked was because, uniquely on the Apple TV, the Trailers channel piped all of its video over HTTP, not HTTPS. By just adding an ‘S’ to the end of that protocol, PlexConnect was seemingly broken for good.

Fortunately, a security developer Paul Kehrer posted a detailed tutorial on how to fix the broken PlexConnect hack. You will need a micro USB cable to attach to your Apple TV and the Apple Configurator (Mac) or iPhone Configuration Utility (Windows or 10.6 Snow Leopard).

You can also check the Plex forum for mas info.

Here are our tutorials on how to install Plex on Apple TV 2 and Apple TV 3: Mac/Windows.

Be sure to follow Apple TV Hacks on Facebook, Twitter and Google+.

The post How to fix broken PlexConnect Apple TV hack appeared first on Apple TV Hacks.

Are you one of the many unfortunate people to attempt Apple’s latest update on your Apple TV? Did you click the update button only to be met with an error message, an incomplete download, or a completely useless little black puck like all the folks on Apple Forums? Well, if this is not you, breathe a sigh of relief. If this is you, have no fear, Apple TV Hacks is here!

We have come across a fix posted by the folks at TidBITS, and the likely cause, of this little blunder. As usual, you can blame CABLE! No, not Comcast or Time Warner but the Ethernet cable! It would seem that this is happening to those of you whom are attempting to do the update via an Ethernet connection. To fix the problem, follow the steps below:

ITEMS NEEDED:

• Apple TV
• WIFI

STEPS

• Use WiFi instead of Ethernet to update your Apple TV to 5.1.1

According to TidBITS:

The solution is to unplug the Ethernet cable and update over Wi-Fi. That has worked for many people for whom the update wouldn’t install. However, if your install failed such that the Apple TV won’t boot at all, you can manually restore the Apple TV by unplugging the power and HDMI cables, and connecting it to your computer with a micro USB cable (for a third-generation Apple TV, you’ll have to reconnect the power cable after this).

It is so easy, that it is insulting.

As always: if you are on jailbroken ATV2, stay away from this update for now if you don’t want to lose your jailbreak.

The iOS 5.1.1 firmware build number is 10A831.

You can download the firmware directly from here.

The post How to Fix Apple TV 5.1.1 Update Issues appeared first on Apple TV Hacks.